Terms of business


Treetop Productions Ltd: hereafter referred to as Treetop.

Client: The business, organisation or person who engages Treetop to carry out the work of the project, production or video for them.

Project /Production /Video /Goods: The end production, event or video which is ordered and used by the client.

Contract: A written arrangement agreed between Treetop and the client in the form of a purchase order or written brief.

Third party: Any company, organisation or person not affiliated with or controlled by Treetop or the client.

1. Acceptance of a quotation and/or issue of a purchase order from the client, is acceptance and agreement of the Terms and Conditions stated below, which forms the contract between Treetop and the client.

2. All quotes are free and valid for thirty (30) days unless otherwise agreed or stated.

3. Costs will be discussed during initial meetings between the client and Treetop. Costs will be relative to the valid quotation provided upon request. Costs will be dependent on the type and length of the production, as well as time spent on pre-production, production and post- production. Any additional costs to the production will be noti ed and charged accordingly to the client.

4. Production fees shall be exclusive of disbursements and expense items related to the agreed project such as messenger services, postage, overseas telephone charges, colour photocopying, photography and prints, disc or tape duplications, creation of audio and video streaming les, travel, accommodation, subsistence, and similar items which will be invoiced to the client on the relevant project, or separately as necessary.

5. If a project requires additional content, this is, in effect, a contract change. An amendment will be made to the original contract and, once approved, becomes contractually binding. E-mail correspondence shall be sufficient to prove changes to agreements for the form and content of programmes.

6. Treetop will not commence work on any project until a signed purchase order or equivalent document has been provided by the client.

7. The client’s requirements must be clearly provided in the form of a written brief to Treetop with at least 48 hours notice before commencement of any work.

8. Unless agreed otherwise in writing, Treetop reserves the right to request 50% (exclusive of VAT) of the invoice as a deposit which must be paid after terms of contract are agreed and at least 14 days prior to commencement of any work. The remaining 50% shall be payable on completion of the project. In relation to speci c contracts, these gures or terms may be varied as set out in the respective contract.

9. Notice of Cancellation or Termination: Prior to commencement of production: In the event of cancellation of a service or termination of the agreed contract, in whole or part, by the client, Treetop reserves the right to make the following cancellation/termination charges. Cancellation by the client with less than 48 hours notice may result in up to 50% of total charge minus any deposit paid. Cancellation by the client prior to 48 hours notice may result in a charge being made to cover costs already incurred. Cancellation by the client when the production has commenced, or with less than 48 hours notice, may result in up to 100% of the total charge being made. Treetop reserve the right to cancel or terminate a contract if:a. You or your organisation becomes insolvent or subject to bankruptcy proceedings.b. The reputation of Treetop and anyone connected with Treetop could be damaged.

10. The client may terminate the contract at any time by written notice of termination, and on settlement of account. When the client terminates the contract, they will remain liable to pay in full for all work previously undertaken and in progress by Treetop unless any other written agreement is reached in advance.

11. Any contract requiring Treetop to work to speci c deadlines provided within the written agreement will be deemed to include a proviso that the clients will make themselves reasonably available to communicate with Treetop, its servants or agents, as necessary.

12. A project will only be publicly released by Treetop and the client once both parties (Treetop and the client) approves all content as complete and satisfactory and con rms this in writing. Clients are not permitted to release any form of preview/work-in-progress content to the public or their end user.

13. Treetop reserves the right to refuse to use, publish or broadcast any information it considers obscene or morally unsuitable or which would breach copyrights, or which is libelous,defamatory or illegal. Should such a submission occur, the client will be advised which information was deemed unsuitable, and requested to amend the information. If the client can show good reason to use the “unsuitable” information, its inclusion may be considered.

14. Treetop shall be under no liability if unable to carry out any provision of the contract for any reason beyond its control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by suppliers or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the client may, by written notice to Treetop, elect to terminate the contract and pay for work done and materials used but subject thereto shall otherwise accept delivery when available.

15. Treetop cannot be held liable for loss or damage caused as a result of third party action or failure.

16a. PERMITTED USAGE: In consideration of, and subject to, the final payment of full fees due to Treetop by the client, Treetop hereby assigns to the client with a perpetual, worldwide license to use the accompanying image(s) , sound(s) and video(s) (collectively, “Media,”) for permitted commercial purposes, deemed as:– video, broadcast, theatrical, advertising, promotion and industry/company communications– as part of a commercial website for promotional or other communication purposes.

16b. RESTRICTIONS ON USE: The client may not resell, relicense, redistribute without express written permission from Treetop. Use as a derivative work, and reselling or redistributing such derivative work is prohibited. Media may not be used in a pornographic, obscene, illegal, immoral, libelous or defamatory manner. Media may not be incorporated into trademarks, logos, or service marks.

17. Treetop Productions retain the right to use any content of the project or video (in part or in full) in perpetuity and in any medium for the purpose of Treetop Productions promotional use, unless otherwise agreed in writing with the client.

18. Any con dential or proprietary information which is acquired by Treetop from a client, company, person or entity will not be used or disclosed to any person or entity, except when required to do so by law. If required, Treetop will sign and adhere to the conditions of any Confidentiality Agreement used by the client. Likewise, the client shall keep confidential any methodologies and technology used by Treetop to supply of the product(s) or service(s).

19. Unless otherwise agreed in writing, the client accepts Treetop’s decisions on creativity within the product(s) or service(s).

20. If full payment is not received within the time frame stated on the issued invoice, Treetop reserve the right to remove all or any discounts offered on the original agreed quotation. These discounted amounts (in £GBP) will be invoiced separately – and in addition to the original invoice – at the discretion of Treetop.

21. Payment may be made by bank transfer or cheque. All cheques must be made payable to ‘Treetop Productions Ltd’. Bank transfer (BACS) is preferred. BACS information will be issued at the point of invoice.

22. On delivery of the nal master video, any technical issues encountered in the video will be corrected free of charge by Treetop. Treetop reserves the right to quote and charge accordingly, any ongoing and additional post-production incurred outside of the agreed contract. RE- MASTERING: Once complete video sign-off has been received from the client in writing and a nal master le delivered, any changes to the video beyond that point will be subject to a £350 (ex VAT) re-mastering fee. This is to cover the costs of making minor amends, re-exporting the files and processing QC.

23. Treetop cannot be held liable to any party for any errors on any medium after the client has agreed in writing that the content is correct and accurate and should be posted, published or broadcast.